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Measuring quality and assesing customer satisfaction in Cyprus hospitals
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2013-09)
Quality and quality management is one of the major factors companies should concentrate their
efforts on in today's highly volatile and sensitive business environment in order to diversify and
excel. In a healthcare ...
Establishment of a small business-pharmacy at a depressed area in Greece
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2014)
In the economical crisis that the country of Greece is going through, the unemployment of young people is very high. So the young ones try different ways to find a job and one of them is to establish their own small business. ...
The Impact of Emotional Intelligence in the Banking Sector
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2012)
Emotional Intelligence (El) is arguably one of the most passionately debated constructs in the field of social sciences. Yet to date, there has been a very little consensus on what it is, what it measures and its unique ...
The concept of development of a startup project for a translation agency in Moscow, the Moscow region
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2012)
This study focuses on analyzing a possible translation agency startup project for the market of Moscow. Accordingly, the aim required solving such tasks as determining specifics of the project start-up, revealing the essence ...
Critical success factors in customer relationship management (CRM): a successful CRM implementation project in a service company
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2015)
This research paper examines the strategic role of a CRM application in an organization and analyze the success factors of CRM implementation10 in firm.
The purpose of this study is to find the critical success factors ...
Borealis center: A self-sustainable center for culture, education and spiritual development
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2013)
During the last 20 years there has been a very big movement towards Culture, Education and very recently towards Spiritual Training and Practice. Although everybody understands and agrees about their essence and importance ...
The influence of advertising on consumer beahaviour
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2015)
Advertising is a powerful tool. Given the amount of money that is spent on this marketing medium by the major corporations, advertisers obviously feel that they can influence consumer decisions and thus behavior. Advertisements ...
Successful health and safety management leadership
(Business Administration Program, School of Economic Sciences and Business, Neapolis University Pafos, 2012)
The emergence of implementation and certification of the occupational health and safety
management system implies that companies should be able to measure the results and
achievements from such implementation. The decision ...
Το νομικό πλαίσιο διαχείρισης της ιατρικής και νοσηλευτικής αμέλειας στην κλινική πρακτική
(Πρόγραμμα Δημόσιας Διοίκησης, Σχολή Οικονομικών Επιστημών & Δοίκησης, Πανεπιστήμιο Νεάπολις Πάφου, 2015-07)
Η ιατρική είναι μια πανάρχαια επιστήμη. Οι αρχαίοι λαοί, ακόμα και πριν από την εποχή του πατέρα της Ιατρικής Ιπποκράτη, βασισμένοι στην παρατήρηση και στις γνώσεις της εποχής τους , άρχισαν να διατυπώνουν τις πρακτικές ...
Performance appraisal at the water development department of Cyprus
(Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2015)
Performance appraisal of public servants is a very old practice intended to establish the skills
and competencies of employees. In recent decades, however, the reduction of funds allocated
for Public Administration and ...