Browsing 2020 by Subject "EFQM"

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Statistical Process Control and Quality Control’ Tools regarding Measuring Organizations’ Quality: The case of Ishikawa's approach in Greek tertiary education system evaluation in respect of quality assurance

Anastasiadou, Sofia D.; Zirinoglou, Poulcheria A. (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2020-11)

The chief object of this paper is to study the dimension of Greek higher education quality with the help of Statistical Process Control and Quality Control’ Tools named Fishbone (Ishikawa) Diagram. More spesifically, in ...