Browsing by Subject "Gap 5"

Now showing items 1-1 of 1

  • Quality assessment in Greek Tertiary Education using Gap Analysis 

    Anastasiadou, Sofia; Zirinoglou, Poulcheria A. (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2020-02)
    The study focuses on the gaps between students’ expectations and perceptions as they relate to SERVQUAL dimensions. More specifically it focuses on Gap 5 that is the perception gap in Gap Analysis. The instrument, which ...