Browsing by Author "Panaris, Gavriel"
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The Effects of the Service Quality Dimensions on Customer Satisfaction and Customer Loyalty: The Experience Of the Paphos Cooperative Bank In Cyprus
(Master of Business Administration, Shcool of Business, Neapolis University Pafos, 2015-08)The aim of this study is to reveal the level of service quality in Cooperative Bank of Paphos and identify the effects and relationships the service quality has on customer satisfaction and customer loyalty. The study also ...
