Browsing by Subject "Quality"

Now showing items 1-2 of 2

  • Consumer's perceptions toward E-Service Quality, Perceived Value, Purchase and Loyalty Intentions 

    Anastasiadou, Sofia; Papadaki, Zafeiria (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2019-02)
    Purpose: Customers’ Perceptions and Attitudes are significant aspects of consumer behavior for Marketing. Such perceptions and attitudes are measured as advantages, carrying special weight for the company. Furthermore ...

  • E-servqual and satisfaction analysis of retail foreign exchange company 

    Hadjisophocle, Vasilis (Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2014)
    Purpose: To quantify the service quality of an online financial institution (XM), and to conclude to the most important service quality dimension that contributes to customer satisfaction. Methodology: Firstly, identifying ...