Browsing Thesis & Dissertation - Διατριβές & Διδακτορικές by Subject "Gaps"

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  • Customer satisfaction towards service quality in 5star hotels industry in Paphos 

    Mikellides, Epiphanios (Business Administration Programm, School of Economics Sciences and Business, Neapolis University Paphos, 2012)
    Purpose - This research project aims to assess the views of customers about the service quality which tourism receive in 5star hotels in Pafos, Cyprus. Thus it is essential that service providers understand and assess ...