Browsing Thesis & Dissertation - Διατριβές & Διδακτορικές by Subject "Patients' expectations"

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  • Measuring quality and assesing customer satisfaction in Cyprus hospitals 

    Vorkas, Panayiotis (Business Administration Program, School of Economics Sciences and Business, Neapolis University Paphos, 2013-09)
    Quality and quality management is one of the major factors companies should concentrate their efforts on in today's highly volatile and sensitive business environment in order to diversify and excel. In a healthcare ...