Browsing NUP Publications by Subject "Quality"

Now showing items 1-2 of 2

Consumer's perceptions toward E-Service Quality, Perceived Value, Purchase and Loyalty Intentions

Anastasiadou, Sofia; Papadaki, Zafeiria (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2019-02)

Purpose: Customers’ Perceptions and Attitudes are significant aspects of consumer behavior for Marketing. Such perceptions and attitudes are measured as advantages, carrying special weight for the company. Furthermore ...
Statistical Process Control and Quality Control’ Tools regarding Measuring Organizations’ Quality: The case of Ishikawa's approach in Greek tertiary education system evaluation in respect of quality assurance

Anastasiadou, Sofia D.; Zirinoglou, Poulcheria A. (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2020-11)

The chief object of this paper is to study the dimension of Greek higher education quality with the help of Statistical Process Control and Quality Control’ Tools named Fishbone (Ishikawa) Diagram. More spesifically, in ...