QFD: the role of various leadership styles

dc.contributor.author	Politis, John D.
dc.date.accessioned	2016-01-29T07:48:58Z
dc.date.available	2016-01-29T07:48:58Z
dc.date.issued	2006
dc.identifier.issn	0143-7739
dc.identifier.uri	http://hdl.handle.net/11728/7138
dc.description.abstract	Quality function deployment (QFD) methodologies, as opposed to traditional quality approaches, are most often cited as essential for advancing the competitive advantage of an organisation. Unfortunately, little is known about the roles played by leadership in the process of QFD in the Arab world. A survey of 104 middle level managers from a wide variety of United Arab Emirates’ industries who are engaged in quality management programs was undertaken to investigate the relationship between different leadership style dimensions and a number of QFD methodologies. Results indicate that the leadership styles that involve human interaction and encourage participative decision making are supportive of open and collaborative QFD methodologies.	en_UK
dc.language.iso	en	en_UK
dc.publisher	MCB UP Ltd	en_UK
dc.relation.ispartofseries	Leadership & Organization Development Journal;
dc.relation.ispartofseries	Volume 24, Issue 4
dc.rights	© MCB UP Limited	en_UK
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	en_UK
dc.subject	Quality function deployment	en_UK
dc.subject	Total quality management	en_UK
dc.subject	Leadership	en_UK
dc.subject	United Arab Emirates	en_UK
dc.title	QFD: the role of various leadership styles	en_UK
dc.type	Article	en_UK
dc.doi	10.1108/01437730310478057	en_UK