Browsing NUP Publications by Subject "Servqual dimensions"

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Management: Statistical Process Control and Quality Control’ Tools regarding Measuring Organizations’ Quality. The case of Pareto Chart Total Quality

Anastasiadou, Sofia D.; Zirinoglou, Poulcheria A. (Research Institute for Entrepreneurship Development (RIED): Neapolis University, Pafos, 2020-11)

The chief object of this paper is to explore the Pareto principle in relation to higher education quality. Consequently the paper relates to 80/20 rule’ application in Greek higher education regarding quality. The study ...