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The Impact of Personalization and AI-Driven Content Strategy on Consumer Behavior in E-commerce: An Empirical and Theoretical Examination

dc.contributor.authorMischin, Julia
dc.date.accessioned2024-12-03T10:37:44Z
dc.date.available2024-12-03T10:37:44Z
dc.date.issued2024-01
dc.identifier.urihttp://hdl.handle.net/11728/12782
dc.description.abstractThis dissertation investigated the impact of Artificial Intelligence (AI)-powered content and customization in e-commerce on customer behavior. According to the research, customized marketing, particularly through AI technologies and chatbots, has a major influence on customer engagement and purchase choices. The results revealed a link between beneficial AI customization and higher consumer happiness. These findings emphasize the rising significance of customized digital marketing techniques in improving consumer experiences and decision-making processes in online buying settings. The findings are useful for businesses and marketers, highlighting the usefulness of AI-driven customization in e-commerce.en_UK
dc.language.isoenen_UK
dc.publisherΜεταπτυχιακό Πρόγραμμα Ψηφιακό Μάρκετινγκ, Σχολή Οικονομικών Επιστημών και Διοίκησης, Πανεπιστήμιο Νεάπολις Πάφουen_UK
dc.subjectAI-Driven Personalizationen_UK
dc.subjectConsumer Behavioren_UK
dc.subjectE-commerceen_UK
dc.subjectDigital Marketingen_UK
dc.subjectChatbotsen_UK
dc.subjectPurchase Decisionsen_UK
dc.titleThe Impact of Personalization and AI-Driven Content Strategy on Consumer Behavior in E-commerce: An Empirical and Theoretical Examinationen_UK
dc.title.alternativeThis thesis was submitted for distance acquisition of a postgraduate degree in Digital Marketing at Neapolis Universityen_UK
dc.typeThesisen_UK


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