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Employee Job Satisfaction, WDM and hotel performance; an exploratory case study of Paphos Gardens Hotel, Cyprus

dc.contributor.advisorMasouras, Andreas
dc.contributor.authorNeophytou, Sotiris
dc.date.accessioned2018-05-12T07:52:54Z
dc.date.available2018-05-12T07:52:54Z
dc.date.issued2018-03-03
dc.identifier.urihttp://hdl.handle.net/11728/10827
dc.description.abstractThis study builds on employee motivation theories and human resource management (HRM) in order to explore empirically whether employee participation in workforce diversity management (WDM) initiatives affects their job satisfaction and other hotel key performance indicators (KPIs) (profitability, voluntary staff turnover rates and staff absenteeism rates). To provide an empirical answer to the above question a survey of 70 employees in total (managerial and non-managerial) of a three-star hotel i.e. Paphos Gardens Resort (PGR) in Cyprus was undertaken with a response rate of 98% that yielded 68 useable questionnaires. The exploratory descriptive analyses of the primary data revealed interesting results as they make the case for a better understanding on which WDM initiatives are enhancing (or not) employee job satisfaction and consequently hotel performance.en_UK
dc.language.isoenen_UK
dc.publisherBusiness Administration Programm, School of Economic Sciences and Business, Neapolis University Pafosen_UK
dc.rightsΑπαγορεύεται η δημοσίευση ή αναπαραγωγή, ηλεκτρονική ή άλλη χωρίς τη γραπτή συγκατάθεση του δημιουργού και κάτοχου των πνευματικών δικαιωμάτωνen_UK
dc.subjectResearch Subject Categories::SOCIAL SCIENCES::Business and economicsen_UK
dc.subjectEmployee Job Satisfactionen_UK
dc.subjectworkforce diversity management (WDM)en_UK
dc.subjecthotel performanceen_UK
dc.titleEmployee Job Satisfaction, WDM and hotel performance; an exploratory case study of Paphos Gardens Hotel, Cyprusen_UK
dc.typeThesisen_UK


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