Purpose – This paper examines the relationship between credibility, the dimensions of power and a number of knowledge acquisition attributes. Design/methodology/approach – The study involves a questionnaire-based survey ...

Purpose – This paper examines the relationship between organisational creativity, productivity and the underlying dimensions that foster quality function deployment (QFD). Methodology – A total of 359 usable questionnaires ...

Quality function deployment (QFD) methodologies, as opposed to traditional quality approaches, are most often cited as essential for advancing the competitive advantage of an organisation. Unfortunately, little is known ...